Using top 8 best Joomla Help Desk Extension in 2020 to give your customers the best services and experience!

For a long period, it had a great problem to answer for frequently asked questions or the feedback system. Luckily, with the development of the eCommerce network, Joomla Help Desk Extension has been increasingly becoming essential for any website. This is the reason why we bring you the collection of 8 Awesome Joomla Help Desk Extension today. Check it out and choose the best one for your site.

1. JS Support Ticket [Free Download]

JS Support Ticket

JS Support ticket is a basic, simple to utilize, online client assistance framework. Clients can make tickets from the front-end. Additionally, it comes stuffed with a ton of highlights than the greater part of the costly and complex help ticket frameworks available.

Provided features:

  • Boundless Tickets
  • Front-end ticket creation
  • Simple to Use and Eye-snappy designs
  • Responsive structure for all gadgets
  • Incredible pursuit channels
  • Email Notifications
  • Autoresponder
  • Boundless Custom Fields
  • Boundless Departments


  • Simple to utilize
  • Decent
  • Extraordinary help

2. Issue Tracker [ Free Download]

IssueTracker is an emotionally supportive network expansion. It is additionally regularly known as helpdesk or client assistance programming. Also, this instrument helps website admins, engineers, and care staff to arrange approaching issues in a productive way. What’s more, it assists with giving a quick and proficient reaction to clients. It is easy to utilize, secure and easy to use.

Provided features:

  • It can bolster language interpretations
  • Provided demo information can be introduced to empower site testing
  • Login and approval coordinated with Joomla! clients table
  • Non-enrolled clients can open help issues
  • Perceives non-enlisted clients detail for visitor raised issues


  • Basic
  • Simple to utilize
  • Secure

3. UVDesk – Helpdesk Ticket System [Free Download]

UVDesk - Helpdesk Ticket System

This augmentation has a total ticket framework from where client follows up and bolster ticket the executives should be possible in the correct manner. Clients will have their devoted ticket board from where they can oversee and see every one of their requests.

Provided features:

  • This Extension integrates UVdesk
  • Enrolled Customers can Create Tickets
  • Customers will be having their own Ticket Panel
  • Clients can channel tickets dependent on different properties
  • Dealer can channel ticket dependent on client
  • Dealer has the privilege to delete any Ticket


  • Responsive
  • Very much recorded
  • Extraordinary help

4. JV-HelpDesk [Free Download]


With JV-HelpDesk, you can give an exceptionally productive and proficient 1-on-1 devoted ticket backing to your clients. Due to being profoundly incorporated with Joomla, this augmentation permits you to alter BBcode, answer Email just as offer progressed ACL, Multilingual help, etc.

Provided features:

  • Boundless Categories
  • Frontend Customer Dashboard
  • Custom Fields for Tickets
  • Incredibly Safe for Customers
  • Ticket Priorities
  • Ticket Statuses
  • Oversee Tickets in Frontend and Backend
  • Access Control Permissions
  • Email Templates
  • Connections for Tickets


  • Great help
  • Successful
  • Simple to utilize

5. Paldesk – Live Chat & Helpdesk [ Free Download]

Joomla Help Desk Extension

Paldesk is a standout amongst other Joomla Help Desk Extension on our list.This is an incredible extension that helps organizations proactively offer ongoing deals backing to their site guests just as client support to guests from all their accessible open channels.

Provided features:

  • Predefined Answers
  • Set working hours
  • Brilliant Chat Routing
  • OmniChannel User Identification
  • Adjustable Chat Widget Design


  • Simple of utilization
  • Proficient expansion
  • Incredible help

6. RSTickets!Pro [ Paid Download]

RSTickets! Master is an incredible client service entryway and help work area/tagging framework, which complete with staff gatherings, knowledgebase, and custom fields per every division. Moreover, it can deal with clients’ issues through the frontend or the backend.

Provided features:

  • On the web and email ticket age
  • Classification of tickets through offices
  • Knowledgebase framework
  • Make custom fields
  • Backing multi-language
  • Advise to the client by means of mail answer


  • Ground-breaking
  • Simple to utilize
  • Pleasant

7. Helpdesk Pro [Paid Download]

Helpdesk Pro

Helpdesk Pro is an expert Joomla helpdesk/bolster tickets expansion created by Ossolution Team. Expanding on the top Joomla structure and Twitter Bootstrap, Helpdesk Pro not just give you a simple to utilize, highlights rich, viable help tickets framework yet additionally a pleasant, spotless, present day interface to end-clients

Provided features:

  • Permits you to make custom fields
  • Allocate these custom fields to classifications
  • Each help classification can has it’s own custom fields
  • And that’s only the tip of the iceberg


  • Decent
  • Clean
  • Present day

8. JSP Tickets [Paid Download]

JSP Helpdesk Ticketing Extension gives availability to both Joomla! visitors and enrolled clients. The expansion gives a development control framework to clients to monitor their item surveys from the Social Platform like Facebook Page and Twitter Account. In addition, it has programmed helpdesk bolster tickets for the concerned audits and it sends subtleties to the pertinent clients, managers and arbitrators through email.

Provided features:

  • Ticket Status Graph
  • Top 5 User
  • Tickets Percentage pie outline
  • Nitty gritty Ticket Analysis
  • Month to month classes chart


  • Easy to use
  • Great
  • Speedy Support


Joomla Help Desk Extension is an essential tool to support your customers more effectively. Moreover, Let’s take a look at our free Joomla templates to get some stunning designs for your websites.

Thank you so much for reading! If you have any questions, please leave a comment below, we will reply as soon as possible!

Leave a Reply

Your email address will not be published. Required fields are marked *

Unlock 1000+ Premium Website templates (support Wordpress & Joomla CMS), Quickstart (Dummy) packages included! Just $7/MO, check it out!
Get 60% OFF for 200+ Free Joomla! & Wordpress themes, Responsive Layout Get It Now!